Contact Centre Call Handler

Contact Centre Call Handler | Livity Life | Pirton, Worcestershire | £26,523 per year

Job description

To provide the first point of contact service for individuals accessing support through Technology Enabled Care (TEC) devices in an efficient, effective and courteous manner. Responsible for TEC service users safety and support in all aspects of their daily living. Ensure that service users physical, emotional and social needs are met in accordance with their support plans, enabling them to live as independently as possible. Main Duties and Responsibilities Answer calls within agreed SLA times …

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