PALS Facilitator

PALS Facilitator | Surrey and Sussex Healthcare NHS Trust | Earlswood, Redhill | £25,658 – £31,234 per year

Job description

Job summary To proactively work as part of the teams in Surrey and Sussex Healthcare NHS Trust in providing a PAL'S function for the visiting public, patients under our care and their families and carers. To provide case management to less complex complaints ensuring all elements of the complaint are addressed within the formal response. To provide regular reporting of key metrics in line with governance frameworks to support the complaints and PALS manager Main duties of the job For further in…

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